Privacy Policy

Last updated: 18 May 2025

This Privacy Policy describes how HyperClutch ("we", "us", or "our") collects, uses, and shares information about you when you visit hyperclutch.pro (the "Site"). By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

HyperClutch is an Australian gaming media platform operated from Sydney, New South Wales, Australia. Our registered address is Level 4, 80 Clarence Street, Sydney NSW 2000. For privacy-related inquiries, contact us at [email protected].

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

  • Subscribe to our newsletter (email address)
  • Submit a contact form (name, email address, message content)
  • Apply to become a contributor (name, email, writing samples)
  • Submit a tournament for coverage (event details, organiser contact information)

2.2 Information Collected Automatically

When you visit the Site, we automatically collect certain technical information, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Operating system
  • Pages visited, time spent on pages, and referring URLs
  • Device type (desktop, mobile, tablet)

This information is collected via cookies and similar tracking technologies. Please see our Cookie Policy for more details.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To send you our newsletter and editorial updates (only if you have subscribed)
  • To improve the Site's content, functionality, and user experience
  • To analyse traffic patterns and understand how visitors interact with the Site
  • To detect and prevent fraudulent or abusive activity
  • To comply with legal obligations under Australian law

4. Legal Basis for Processing

We process your personal information on the following legal bases:

  • Consent: Where you have given us explicit consent (e.g., newsletter subscription).
  • Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving the Site and preventing fraud.
  • Legal Obligation: Where we are required to process your data to comply with Australian law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating the Site (e.g., email delivery services, analytics providers). These providers are contractually bound to protect your data.
  • Legal Authorities: Where required by law, court order, or governmental authority in Australia.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by Australian law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months.

7. Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal obligations)
  • Opt out of direct marketing communications at any time
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au

To exercise any of these rights, please contact us at [email protected].

8. Cookies

We use cookies to enhance your browsing experience and analyse Site traffic. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

The Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Post: HyperClutch, Level 4, 80 Clarence Street, Sydney NSW 2000, Australia